At Last, a 21st-Century Employee Healthcare and Benefits Experience.

Today’s consumer experience is truly personalized to each individual’s needs — whether banking, buying books or streaming music. And now the employee benefits experience is, too. Combining technology and human expertise in new ways, Accolade is changing how employees and their family members access and use the programs they need to live healthier, happier and more productive lives. That’s the power of personalized advocacy.

Personalized Advocacy is the Key.

For Employers

Give employees a single point of entry to healthcare and benefits — along with the most personalized support possible. You’ll see satisfaction and savings skyrocket.

For Health Plans

With exceptional technology and people, Accolade helps you achieve breakthrough results: 65% engagement, 2-10x increase in utilization, and 60+ Net Promoter Scores.

For Members

Help is at hand for all health and benefits questions, big or small. Accolade delivers a true consumer experience that engages and delights individuals and families.

My pharmacy was closed due to Hurricane Harvey. The lady that I spoke to helped me find an alternative store and figure out how I'd be able to place the order for my meds. Truly a life-saver because I can't go without my meds.
Lowe's employee

 

Compassion, Expertise and Technology

Digital health apps alone are not enough. Neither is empathetic guidance. To understand the unique life context and needs of each person, and deliver the right health and benefits recommendations at the right time, you need compassion, technology and expertise working together.

 

Compassion

We invest in building long-term, one-to-one relationships with the members we serve, understanding not just their health conditions but all of their needs, concerns and challenges that may affect their health and well-being. Compassion is the foundation for establishing trust, providing personalized support and influencing healthcare decisions.

Expertise

Our Health Assistants know health plans and employer benefit programs inside and out, so your employees don't have to. Our Nurses have an average of 18 years of clinical experience, and with other members of our Clinical Team, provide unbiased, evidence-based support to help improve both health and financial outcomes.

Technology

We apply advanced technologies to empower people to make the best healthcare decisions faster. Our technology creates a connected healthcare ecosystem that enables data to be shared securely and used to deliver highly personalized health and benefits support.

Customer Stories

Shawn Leavitt, SVP of global benefits at Comcast, discusses how Accolade helps Comcast achieve real engagement in healthcare

Getting Employees the Right Care at the Right Time: Temple University Health System Improves Care and Reduces Costs

A more holistic approach to healthcare benefits has enabled AmeriGas to achieve 99% employee satisfaction and 14% in healthcare cost savings.

Customers