High-touch, high-tech advocacy that transforms the experience, outcomes and cost of healthcare


A Solution For Everyone. A Solution Like No Other.

Retaining talent. Keeping employees healthy and productive. Reducing medical cost trend. Regardless of industry or size organization, the goals are the same. Accolade helps you achieve them with personalized advocacy that works for hundreds of members or hundreds of thousands.

Trusted Advisors

Our team of Health Assistants, Nurses and clinical specialists works to understand each person and family – providing support, information, and alternatives at every stage of care. We build insight, relationships and trust. That’s how we influence behavior and improve health.

Open and Connected Platform

Accolade puts the consumer at the center of a connected healthcare ecosystem. We serve as the single point of entry for a member to access all of their personalized health and benefits, which means more engagement and utilization of your healthcare solutions, like telemedicine, wellness programs, provider search or second opinion.

Personalized Intelligence

In a single desktop view, our Health Assistants and clinical specialists see a 360-degree view of each member – their health history and data, life context, benefits plan, and healthcare tools and programs. It’s the foundation for delivering highly personalized support.

Proven Health and Financial Outcomes

Combining personal support and advanced technology, Accolade helps people make better decisions and get the right care the first time. Our decision impact model delivers 3:1 ROI for organizations – and a medical cost trend under 1%.

Flexibility For Members To Communicate The Way They Want.

Live Call

Some people prefer to speak with someone live. Members can talk to their personal Health Assistant or members of the clinical team as often as needed.

Mobile Messaging

Personalized support is now just a swipe away. Members can securely message with their Health Assistant for any health and benefits need from the convenience of a mobile device.

Online Web Portal

A convenient way for individuals and their family members to engage with their Health Assistant and get information about their health and benefits programs.

What people are saying about their Accolade experience

I did not even know that [my Health Assitant] and I could communicate through text, but she told me all about it the very first time I spoke to her on the phone. I have found that to be a very good way to communicate.
Lowe's employee

Our Customers