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How Accolade got Mary the right diagnosis and treatment

Learn how Accolade's personal advocacy broke a cycle of incorrect diagnoses to get Mary the healthcare she needed for her chronic pain.

In this resource

Multiple doctors. Expensive mistakes. This real client story reveals how the complexities of healthcare make getting the right diagnosis very challenging. Watch the video to understand how, after 11 years of dealing with pain, Accolade helped Mary get back to health and back to life.

Learn how Accolade helped Mary

  • Ask the right questions and select the right doctors

  • Take advantage of new benefit opportunities that lead to the right diagnosis

  • Answer medication questions and support her and her family's needs

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