Government Solutions
Giving proactive, efficient and personalized healthcare support beneficiaries deserve while complying with stringent U.S. government security requirements
One place to go for personalized healthcare support
It’s never been more challenging for your beneficiaries to find and access the care they need to live their healthiest lives — physically, emotionally, and financially.
Provider search
Health plan education
Benefits engagement
Billing and claims support
Accolade gives your beneficiaries a single place to go for healthcare and benefits support — whether they or a loved one is experiencing symptoms, searching for providers after a move, needing help understanding their benefits, or deciphering a bill or a claim. You name it — our frontline care teams are there to listen, support, and help guide your beneficiaries and families to better healthcare decisions at every step of their journey.
How we help - trusted, whole-person support
Frontline care teams
Accolade Health Assistants, nurses, behavioral health clinicians, pharmacists and other clinical specialists build trust with the individuals and families they support by getting to know who they are and what matters to them.
Whole-person care
Our team uncover physical and mental health needs, educate beneficiaries about treatment options, and help guide them to the best resources and doctors.
Improve health outcomes
Backed by advanced technology, our teams engage people early, before care decisions are made. An empathetic, whole-person approach allows us to influence behavior, improve health outcomes and control healthcare costs.
The Accolade experience
The best care for every need
Improved care compliance
Better health outcomes
Reduced healthcare waste and costs
Solutions that meet government requirements
Our government solutions have been built to mirror our existing commercial offerings yet customized to meet all federal regulations and industry needs.
The Accolade platform has been designed to host sensitive data and address the most stringent U.S. government security and compliance requirements. Our platform complies with the FedRAMP High baseline; the DOJ’s Criminal Justice Information Systems (CJIS) Security Policy; U.S. International Traffic in Arms Regulations (ITAR); Export Administration Regulations (EAR); Department of Defense (DoD) Cloud Computing Security Requirements Guide (SRG) for Impact Levels 2, 4 and 5; FIPS 140-2; IRS-1075; and other compliance regimes.
