accolade logo
Careers

Bilingual support helps close a gap in post-discharge recovery

December 12, 2023 | 1 min read

Discharge from a hospital stay is a critical point in healthcare that Accolade routinely helps members navigate. From scheduling follow-up appointments to starting new medications to finding durable equipment, there are many elements of the hand-off from the hospital care team that can prove confusing or daunting for patients. Language barriers can further complicate post-discharge recovery, widening gaps in recovery care that lead to preventable hospital readmissions.

Accolade addresses these challenges by offering bilingual support to our members and their families, ensuring nothing gets lost in translation. Just ask our nurse, Sara Ludwig, who has firsthand experience of how our bilingual support can make all the difference. "The joy and purpose of my job come from ensuring people get what they need," says Sara. And that's exactly what Accolade is all about – ensuring our members get the care and support they deserve.

Watch the video to hear the full story from Sara.

Read the latest

07 /11

Open Enrollment: Your employees' first step to a better healthcare journey

Learn from our benefits experts how to simplify open enrollment and improve employee health with Accolade.

Read now

06 /11

World Health Assembly highlights: Accolade's commitment to health equity

Shantanu Nundy, MD, reflects on his return to the WHO during the World Health Assembly in Geneva and how Accolade addresses health inequities...

Read now

06 /07

Building trust in data decisions: Leveraging the Accolade data observability framework

Learn how Accolade's Data Observability Framework ensures robust, secure data pipelines for seamless, personalized healthcare delivery...

Read now

Ready for Personalized Healthcare?

CTA image