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Accolade Total Benefits

Increase engagement with benefits programs.

How we help

With targeted communications, Accolade Total Benefits engages people in their benefits and gives them the personalized support to understand, use, and get more satisfaction from them. An Accolade Health Assistant and nurse are just a message or phone call away, ready to resolve a bill, answer coverage questions, or address health- or benefits-related needs. For trusted support, your people can simply ask Accolade.

The Accolade Total Benefits Experience

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Better benefits engagement

We take a sophisticated approach to engaging everyone in their health and benefits, not just individuals managing conditions. And once a person or family experiences Accolade, they keep coming back.

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Comprehensive support

When you implement Accolade Total Benefits, your employees don’t just get answers to questions. They get comprehensive and personalized support to address a spectrum of health- and benefits-related needs.

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Expert guidance

Accolade Health Assistants are experts in your organization’s benefits plans. Our nurses bring an average of 18 years of clinical experience.

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Time and tools for HR

Accolade Total Benefits gives HR more time to focus on evolving your employee benefits plan and also provides the tools to analyze and improve it — helping your organization attract and retain talent.

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Clinical guidance for every health need

Accolade provides personalized clinical support to individuals and families at every stage of health and care.

“I absolutely love Accolade! I am thankful our employer offers this service as part of our benefits package. They are very helpful with being a neutral party in explaining bills and benefits. My caseworker Kasey is wonderful. She replies right away and makes sure we get the issue resolved.”

— Lisa, member at Fortune 100 media company

1 HR Daily Advisor, “Aflac Survey: Only 24% of Employees Fully Understand Their Benefits,” October 16, 2017.