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True virtual primary and mental health care

Accolade Care

Getting quality primary care shouldn’t be so hard

65 million Americans don’t have easy access to a primary care physician.

1 in 3 adults lack a primary care physician.

On average, it takes 24 days to schedule an appointment with a primary care physician.

91% of Accolade members say it is easy for them to access a high-quality doctor or hospital. Just 73% of non-members say the same.

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Lack of access to quality care hurts people and businesses

Delays in primary care can increase costs and impact outcomes. Those who lack a primary care physician tend to use high-cost urgent care or specialists more frequently.

The CDC reports that during the pandemic, 4 in 10 adults avoided medical care, 32% avoided routine care and 31% percent suffered from anxiety and depression symptoms, accelerating the need for primary care and mental health alternatives.

Our primary care and mental health solution

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Accolade Care

  • Virtual primary care

  • Mental health support

  • A holistic approach

  • A collaborative care model

Virtual primary care

Get your people the help they need, when they need it. Our physicians can establish a long-term relationship with members or supplement an existing in-person primary care relationship.

A holistic approach

We look at the whole person, whether it’s primary care, mental health support or urgent and chronic care.

A collaborative care model

Accolade Care is backed by a team of primary care physicians, mental health therapists, nurses, care coordinators, and psychiatrists who share clinical data.

Mental health support

We don’t separate mental health wellness from physical health. We integrate the two to make sure your people get the full support they need.

Explore our results

Members card

I have been an RN for 58 years. Accolade Care soothed my nerves, renewed my script, and I simply love Dr. Wade.

Jean T.


Medical Doctors card

Putting the patient at the center of care should be the focus — it should always be about the people and providing the right whole-person care.

Dr. James Wantuck

Medical Doctors

24/7 Care Team card

In a world where so much is going on, I was able to provide help to one woman and make her feel like her situation deserves a good dose of care.

Accolade 24/7 Care Team member

24/7 Care Team

HR administrators card

You have a medical expert right at your fingertips. You’re able to engage immediately — providing a lot of hope and confidence you’re on the right track with your medical care.

Matt Hall, Koch Global Services

HR administrators

Our numbers don’t lie


Sixty plus percent

People avoid high-cost ER or urgent care visits


One thirds

Use Accolade for ongoing chronic care


Thirty-one percent

Reported decrease in depression symptoms

Ready to get started with Accolade Care?

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