accolade logo
Careers

Report: Employees are overwhelmed, delaying care at high rates

HR can help overwhelmed employees get care when it matters most. New health trends report explores causes of stress and offers solutions, including virtual care expansion and enhanced health equity.

Employees are overwhelmed, delaying care at high rates

A new report by Accolade, based on a Savanta employer healthcare survey, reveals that 49% of employees feel overwhelmed managing their own and their family members' healthcare. As a result, 65% have delayed or avoided care altogether. The top stressors identified are the cost of care, billing confusion, and difficulty finding a provider and making an appointment.

Accolade offers assistance in four key "moments that matter": receiving a new serious diagnosis, managing chronic health conditions, experiencing new symptoms, and finding a provider. More than two-thirds of employees seek support from employers in these moments.

Download the full report to discover the main causes of stress in healthcare and how HR can assist by expanding virtual care and promoting health equity.

How Accolade helps

  • Addressing the moments that matter: Accolade focuses on improving challenges in the four critical moments in employees' healthcare journey, enhancing their experience while addressing cost drivers.

  • Personalizing experiences: Accolade offers benefits options tailored to individual employee needs, helping them overcome specific barriers to care.

  • Predictive modeling and proactive care: By analyzing population data and member health insights, Accolade brings care navigation and support programs to members before health issues become unavoidable.

  • Investing in Primary Care: Accolade encourages investment in primary care, potentially with a virtual-first approach, to remove overwhelming factors for employees and their families.

Please select
Please select

By submitting this form, I agree to receive periodic emails from Accolade related to products and services and can unsubscribe at any time.View Privacy Policy.

Assets you might like

Infographic

How employers can cut Physician Gap costs

Your employees often wait weeks to see a doctor. This leads to them choosing high-cost care and having worse outcomes. Download our infographic to learn how the Physician Gap increases your costs and what you can do about it...

View now
Report

Report: How employers view the weight-loss medication tsunami

GLP-1s have reshaped obesity treatment and healthcare in 2023. What's next in 2024? Accolade's report unpacks trends, costs, and HR insights to help guide employers toward understanding their role in the care continuum of treating obesity...

Read now
E-book

Accolade: Adding value to employers and health plans through Personalized Healthcare

A survey conducted by Savanta shows Accolade services improve the employee’s experience and perception of both their health plan and employer...

Read now

Ready for Personalized Healthcare?

CTA image