Employee communications in the time of COVID-19

Managers and employees have landed in a new world—one dominated by concerns about health, livelihoods, and the future. Effective employee communication can help your workforce navigate this world, but what does that look like? Like other employers, our team at Accolade is learning as we go. We wanted to share some of our lessons learned.

We all know the grim statistics about the number of COVID-19 cases and deaths in our country. What has received less attention is the mental toll of the virus. In April, for instance, mental-health hotlines that deal with issues such as substance abuse reported an 891 percent increase in call volumes. 1 That speaks to the intense pressure people are feeling.