The problem isn’t the consumer. It’s the system.
The healthcare system wasn’t designed around care for the consumer, but instead for the operational needs of plans and providers — creating a complex, fragmented web of disconnected systems and processes.
Accolade puts the consumer first, where they belong.
For any claims, benefits or clinical need, a dedicated Accolade Health Assistant is the member’s first line of support, providing independent, unbiased assistance through every phase of care. Accolade Health Assistants help members understand their benefits, navigate the complex world of healthcare, and make better healthcare decisions.