December 13, 2016

SEATTLE and SAN FRANCISCO - Accolade, an on-demand healthcare concierge for employers, health plans and health systems, and ClearCost Health, an innovator in healthcare price and quality transparency, today announced an alliance to increase the visibility and understanding of healthcare cost and provider quality information and empower individuals toward engaging in their own health.

The integration of ClearCost's capabilities into the Accolade platform further helps consumers maximize the full value of their health benefits, while materially increasing awareness, adoption and satisfaction in the ClearCost solution. Accolade helps consumers better understand the healthcare they need, and find the best provider and costs for their condition. With access to medical cost and quality information, consumers are able to make more informed and effective utilization decisions, which results in savings for both individuals and plan sponsors.

“So many of our client interactions involve questions about the cost and quality of health providers and procedures, yet consumers are often unaware of or lack the confidence to effectively use price transparency tools on their own,” said Rajeev Singh, CEO of Accolade. “ClearCost is a natural partner for us as our platform integrates their solution to enable our Health Assistants to easily provide the best care options for each individual. Our personalized high-touch, high-tech platform increases adoption of healthcare tools and solutions, while maximizing plan investments and delighting consumers in process.”

“At ClearCost Health we present healthcare price and quality information in the simplest, most intuitive way for consumers, and collaborating with Accolade allows us to amplify our effect,” said Chris Santas, Co-Founder of ClearCost Health. “Accolade Health Assistants are power users of the ClearCost service, where the Accolade platform pulls from multiple data sets to seamlessly present the providers and cost choices best suited to every client. Our alliance means that even more people will have access to high-quality care at lower costs.”

The Accolade healthcare engagement and influence platform combines personalized relationships with deep clinical expertise and an advanced technology engine to help consumers more effectively use their health benefits and access the right care early on. Using a one-to-one engagement model that creates more informed shoppers of healthcare, Accolade and ClearCost are delivering the following benefits:

  • Dramatically increasing consumer engagement and utilization of healthcare price and quality information.
  • Access to in-network providers who are both cost-effective and high-quality, which leads to lower claims cost and higher satisfaction with providers.
  • Single platform for price transparency, quality and provider search in an integrated environment, negating multiple site and search requirements.
  • Streamlined reporting and analytics for employers and health plans that traditionally analyze engagement and outcomes data from multiple apps and solutions.
  • Better consumer understanding, increased satisfaction and higher follow-through when information is explained by an Accolade Health Assistant.

ClearCost is one of the early alliance companies in the Accolade partner ecosystem, which currently integrates more than 20 healthcare technology solutions. The results of these collaborations are increased awareness and adoption of full plan benefits and two-to-three times increased utilization of technology solutions. In November 2016, Accolade announced an alliance with Limeade, a corporate wellness technology company, to integrate its wellness solution into the ecosystem.

About Accolade

Accolade is an on-demand healthcare concierge for employers, health plans and health systems. Accolade's team of compassionate, trusted professionals is supported by breakthrough science and technologies to guide people through the healthcare system in a deeply personalized manner. Accolade customers experience industry-leading engagement levels, satisfaction scores unseen in healthcare, better health outcomes, and cost savings of more than 10 percent. Accolade has been recognized as one of the nation's 25 most promising companies by Forbes magazine, the fastest-growing private healthcare company by Inc. 500 and a Top Workplace for five consecutive years.

About ClearCost Health

ClearCost Health helps employers and employees respond to the rising cost of health care by empowering them to easily determine the cost of medical services and prescription drugs. Addressing a significant blind spot in today's health care marketplace, ClearCost Health reveals large price disparities between in-network health care providers, while simultaneously providing consumers with relevant quality and patient satisfaction information. The company works with large employers to enable employees and dependents to become smart shoppers for health care, saving significant money for both plan participants and plan sponsors. For more information, please visit www.clearcosthealth.com.