November 27, 2018

NEW YORK - November 27, 2018 - Innovative health and benefits strategies can fundamentally improve the healthcare experience, outcomes and cost structure for more than 180 million people receiving employer-sponsored health insurance in the U.S., according to Personalized Advocacy provider Accolade. The company's CEO Rajeev Singh will share these strategies and independently validated outcomes research at the upcoming Piper Jaffray Annual Healthcare Conference in New York City November 28th.

U.S. employers struggle to contain annual healthcare cost growth of more than five percent, prompting many to place more of the cost and coordination burden on their employees. At the same time, Accolade customers are reducing their healthcare cost trend to between one and two percent, without increasing employee deductibles or cost sharing. Singh will share how personalized advocacy consistently delivers a better healthcare experience and savings in concert - two challenges that have confounded employers for decades.

“There has been a dramatic shift in the conversations, questions and priorities with employers around their healthcare strategies over the past year, and we're seeing significant changes come about,” said Singh. “Employers of every size know that to bring their employee satisfaction up and their costs down, they need to embrace innovation, and that's what we help them do. This moment in healthcare is about collaboration, sharing and applying data, looking forward with new ideas, and always putting the consumer at the center. We're happy to play an active role in this process.”

Proven Healthcare Results drive Record Accolade Company Growth

Accolade's customer base is expanding at the fastest rate in the history of the company, with brands in the transportation, finance, technology, media, and energy industries choosing Accolade for its high-touch, high-tech approach and validated results. This year Accolade introduced new technology platform capabilities and services that include an online benefits center, asynchronous mobile and online messaging with dedicated Health Assistants and Nurses, and an enhanced data intelligence and analytics engine that enable a highly personalized healthcare experience for more than 1.5 million employees and family members using Accolade today.

“We are surrounded by the most impressive health technology and service innovations developed anywhere, and still see the rate of innovation and growth from Accolade as remarkable,” said Jeff Jordan, general partner at Andreessen Horowitz, and Accolade board member. “Accolade has shown a unique ability to connect disparate aspects of healthcare in an elegant and effective fashion. At the same time, they remain true to their core belief that healthcare is personal and requires the compassion and expertise of real people to help support others through the process. Accolade continues to prove that it has the right priorities, talents, technologies and values to make a major difference in healthcare.”

Accolade Expands Workforce to 1,000 Employees

Customer growth this year led Accolade to expand its workforce to 1,000 employees across the company's four offices located in Plymouth Meeting, PA; Seattle, WA; Scottsdale, AZ; and Prague, Czech Republic, with hiring focused mainly in Accolade's clinical and service operation teams. New positions are posted on the company's Careers page at www.accolade.com/careers.

Upcoming Accolade events:

  • November 16: Live online webinar, “Taking Control of Medical and Rx Claims Costs with Personalized Advocacy,” 2:00 p.m. EST. Register here.
  • November 27-29: Piper Jaffray Healthcare Conference, New York City, with Singh presenting Wednesday, November 28, at 3:50 p.m. Invitation only. Details here.
  • November 27: Evanta Atlanta CHRO Leadership Summit, 8:00 a.m. to 5:00 p.m. Details here.