According to a rigorous independent comparison study by global professional services firm Aon, Accolade personalized advocacy enables self-insured employers to achieve substantial and sustainable healthcare cost savings – ranging from $527 to $782 per employee per year – over a matched multi-employer control group. The report, titled Accolade: The Effect of Personalized Advocacy on Claims Costs, is a single- and multi-year study that shows savings occur with Accolade across the entire employee population – all ages, conditions, health profiles and spend categories. These savings begin in year one and are sustainable over time.
Designed and conducted by a highly respected team of Aon actuaries, the study compares the medical utilization and financial results of two self-insured employers using Accolade’s personalized advocacy solution to a precisely matched control group selected from the IBM MarketScan® Research Database. The control group comprises some of the largest and most competitive benefits programs in the country.
“The report validates that to bend the employer healthcare cost trend, you need to engage the whole population, not just the highest cost or highest risk patients, and provide a deeply personalized experience through people and technology,” said Accolade Chief Actuary Carolyn Young. “While Aon analyzed two Accolade customers with 10,000 and more than 100,000 members, Accolade achieves cost savings for employers of any size. It is highly rewarding to have such prominent actuaries analyze and substantiate our model with such rigor and precision.”
“This analysis represents one of the most rigorous comparison studies conducted on employer healthcare cost drivers and savings,” said Aon Senior Vice President Todor Penev, Fellow of the Society of Actuaries and Member of the American Academy of Actuaries. “The results demonstrate that Accolade’s customers have experienced cost reductions through personalized advocacy beyond what typical employers have accomplished for the same period. Additionally, both employers were able to maintain higher than average plan design richness while utilizing Accolade without resorting to high-deductible plan strategies, resulting in more conservative cost reductions reported in the study.”
Inside Accolade Healthcare Cost Savings
To achieve significant cost savings, Accolade personalized advocacy uses a people plus technology approach that blends compassionate Health Assistants, clinical expertise, intelligent technologies and integrated partner solutions to assist people in obtaining the right care at the right time. Accolade provides highly personalized healthcare support, improving health outcomes and the employee experience while reducing costs for individuals and their employers. With tightly integrated clinical support, Accolade delivers savings across the entire population – not just the highest cost members – which is a critical factor in reducing healthcare costs, the study shows.
The Aon study found significant cost savings across both medical and Rx spend and the entire employee populations. Findings include:
About the Study – Rigorous Matched Design
Aon designed and conducted a meticulous and innovative study that individually matched 99.8% of more than 100,000 individual Accolade members to three most similar members from the IBM MarketScan Research Database. This matching process resulted in a comprehensive individually matched study design, creating alike cohorts with respect to more than 20 geographic and demographic variables and comorbid conditions.
The study analyzed Employer A medical utilization and financial results in 2016 and Employer B medical utilization and financial results from 2014-2016. Aon did not explicitly adjust for plan design richness and induced utilization, yet such an adjustment would have resulted in even greater reported cost reductions, as both Employer A and B maintained materially higher benefit richness compared to the control groups.
To see the complete Aon study or to discuss the report and findings with our team, please visit: www.accolade.com.