SEATTLE – February 21, 2017 – Accolade, an on-demand healthcare concierge for employers, health plans and health systems, announced it has earned a two-year Case Management Accreditation from the prestigious National Committee for Quality Assurance (NCQA). The NCQA Accreditation applies to the Accolade Complex Case Management, Maternity Case Management, Neonatal Intensive Care Unit (NICU) Case Management and Oncology Case Management services. NCQA’s Case Management Accreditation is a voluntary review process, intended to help organizations achieve the highest level of performance possible and create an environment of continuous improvement.
“Our accreditation by the NCQA is a strong testament to Accolade’s clinical excellence for our Case Management program and the services we provide our customers, employees and health plan members,” said Accolade Chief Medical Officer Ivor Horn. “We are proud to offer yet another assurance to our customers that they are receiving exceptional, expanded healthcare programs and services through the Accolade solution.”
Accolade combines personal, dedicated Health Assistants for each individual consumer with an exceptional team of nurses, doctors, behavioral health specialists and pharmacists, who address every health-related need from one-time events to ongoing issues. Additionally, Accolade provides case management support to consumers with extensive clinical needs to empower them to reach their optimal health and quality of life while supporting the appropriate utilization of resources.
“Case Management Accreditation moves us closer to measuring quality across population health management initiatives,” said Margaret E. O’Kane, president, NCQA. “Not only does it add value to existing quality improvement efforts, it also demonstrates an organization’s commitment to the highest quality of their patients’ care.”
In addition to the four NCQA-accredited services, Accolade provides a comprehensive case management program that encompasses cardiovascular health, diabetes, obesity, high cost claimants and disease management.
Accolade is an on-demand healthcare concierge for employers, health plans and health systems. Accolade’s team of compassionate, trusted professionals is supported by breakthrough science and technologies to guide people through the healthcare system in a deeply personalized manner. Accolade customers experience
industry-leading engagement levels, satisfaction scores unseen in health care, better health outcomes, and cost savings of more than 10 percent. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes magazine, the fastest-growing private healthcare company by Inc. 500 and a Top Workplace for five consecutive years by Philly.com. For more information, visit accolade.com.
About the NCQA
NCQA, the National Committee for Quality Assurance, is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information through the web and media in order to help consumers, employers and others make more informed health care choices.