SEATTLE, October 13, 2016 – Accolade, an on-demand healthcare concierge for employers, health plans and health systems, today announced the appointments of Harish Naidu as Chief Technology Officer and Phong Nguyen as Executive Vice President of Product Management. Both executives bring decades of experience using technology to simplify complex processes and success launching innovative product solutions.
“We’ve integrated an incredible personal service with an open technology platform that is focused on delivering what consumers need to manage their unique set of health needs,” said Mike Hilton, Accolade’s Chief Product Officer. “Harish and Phong bring the expertise and successful track records of using technology in new ways to architect solutions that are practical, scalable and effective.”
These new executives join a talented team of data scientists, technologists and clinicians who are re-engineering how consumers navigate and manage their healthcare. Mr. Nguyen is based in Accolade’s suburban Philadelphia office. Mr. Naidu is based in Seattle, where the company’s new healthcare technology innovation center has contributed to nearly 100-percent growth in Accolade’s technology operations during the past 12 months.
Mr. Naidu brings more than two decades of software industry product development experience to Accolade, where he is responsible for building out and leading the company’s product capabilities. Prior to joining Accolade, Mr. Naidu was Executive Vice President at Globalscholar/Scantron. Mr. Naidu previously spent 22 years with Microsoft, where he served as General Manager for several products and strategic initiatives. Mr. Naidu received a Bachelor of Engineering in Electronics and Communications from the College of Engineering Guindy, Chennai, and a Master of Science in Electrical and Computer Engineering from the University at Buffalo.
“The demand for consumers to be more involved in their healthcare decisions and management continues to rise and Accolade is at the center of solving this need. Bringing technology and data science to augment the one-on-one human interaction to enhance the personalization of healthcare is what attracted me to Accolade,” said Harish Naidu, CTO of Accolade. “As the need for innovative digital health solutions grows in our country, so too does Accolade. I’m eager to help drive the technology strategy and roadmap of this expanding company with an eye toward improving the lives of our clients around the country by giving them the means to maximize healthcare benefits in a cost effective manner.”
Mr. Nguyen applies more than 20 years working in technology to his role as EVP of Product Management for Accolade, where he is responsible for the overall strategy, roadmap and design of the company’s portfolio of products. Prior to Accolade, he served as Senior Vice President and General Manager of Concur’s Expense and Invoice products and also held leadership roles in the company’s Traveler Services, Mobile and Platform businesses. Mr. Nguyen also held multiple roles at SAP, serving as Vice President across key functions including Mobility, Emerging Markets and Corporate Development. He earned his MBA from the Tuck School of Business at Dartmouth College and graduated as a Joseph Wharton Scholar from The Wharton School of the University of Pennsylvania. Mr. Nguyen sits on the board of directors of the Lupus Foundation of America.
“Accolade has a strong consumer engagement platform and as we scale it, I’ll be focused on preserving and expanding our ability to cultivate deep, engaging relationships with consumers, offer an unmatched user experience and, deliver intelligence through technology,” said Nguyen, EVP of product management at Accolade. “I’m inspired by the feedback from our customers about the impact we have on their lives and I’m thrilled to be able to imagine and build products that support this mission and to learn from brilliant people every day.”
Accolade is an on-demand healthcare concierge for employers, health plans and health systems. Accolade’s team of compassionate, trusted professionals is supported by breakthrough science and technologies to guide people through the healthcare system in a deeply personalized manner. Accolade customers experience industry-leading engagement levels, satisfaction scores unseen in health care, better health outcomes, and cost savings of more than 10 percent. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes magazine, the fastest-growing private healthcare company by Inc. 500 and a Top Workplace for five consecutive years. For more information, visit accolade.com.