Healthcare Solutions for Employers

Breakthrough health outcomes, member satisfaction and
cost savings for employers of all sizes.

Better Engagement. Better Results. Better Experience.
Better Savings.

90%

ENGAGEMENT

90% of high-cost claimants - 24 contacts per year

6.1%

RESULTS

6.1% reduction in ER visits

4.4%

SAVINGS

4.4% cost savings year one; up to 15% savings year five

2:1 ROI

SAVINGS

2:1 Return On Investment

70 NPS

SATISFACTION

70+ Net Promoter Score

98%

SATISFACTION

98% member satisfaction

Help Employees Stay Healthy, Happy and Productive

Like most Benefit Leaders, you’re facing big challenges: how do you reduce healthcare spend and create meaningful engagement with your benefit programs while also ensuring you can attract and retain top talent? It’s time for a new approach – one that helps employees stay healthy and happy while reducing costs. Accolade personalized advocacy combines compassion, expertise and technology to help employees make better healthcare decisions, driving unmatched savings and member satisfaction.

Benefits, Eligibility, Claims and Billing

Our Health Assistants are experts in your benefits plans, which means they can support members with any inquiry or issue related to benefits, eligibility, claims or billing. And every interaction is used as a gateway to gain insight about a member’s needs and barriers to care – a critical part of reducing claims costs.

Fully Integrated Clinical Support and Services

When a medical need is identified, the Health Assistant brings in appropriate members of the Accolade clinical team to provide unbiased, evidence-based support and guide members into appropriate NCQA-accredited clinical programs.

Provider Engagement and Coordination

Accolade provides a vital link between members and providers, optimizing communication, care coordination and member compliance. We educate, guide and influence members every step of the way, and we interact directly with providers and nurses to share information, address contextual barriers, and ensure continuity of care.

Open Enrollment

Accolade Health Assistants relieve the stress of open enrollment for employees and HR Benefits Leaders, too. Health Assistants help members understand what’s new, what’s changing, how plans compare, election timeline requirements, and provide resources and enrollment guidance.

Every time I call Accolade I get my issue resolved and my expectations are not only met but exceeded!
AmeriGas employee

A Simpler Experience for HR

Let our Health Assistants take some of the burden off of you by helping your members move efficiently through the healthcare process, resolving any issue or inquiries along the way. And when it comes to benefits administration, it’s much simpler when all of your applications and solutions are in one place. Accolade integrates price transparency tools, second opinion services, telemedicine, wellness applications and more – providing a single point of management for easier plan measurement, analysis and reporting.

Connected healthcare makes the difference

Increased Utilization

Accolade guides members to the programs that can help them – like price transparency, second opinion services, telemedicine, and wellness apps – driving a 2-10 times increase in utilization of benefits.

Simpler Administration

By connecting and integrating programs, Accolade provides a single point of management for easier plan measurement, analysis and reporting.