March 28, 2017

Stages of Change: A Framework to Improve Individual and Population Health

By Accolade Marketing

Stages of Change, a progressive behavioral adaptation model first introduced 40 years ago, is proving a powerful framework in today's complicated world. It's helping to change lives, lower health care costs and ensure that individuals are being seen and treated as the whole people they are.

Recently, Oliver Wyman Health—a Marsh & Mclennan organization committed to transforming care, engaging customers, driving innovation, and maximizing value—invited Accolade to reflect on the various ways the Stages of Change model offers a meaningful framework for healthcare interventions that change not just single lives but outcomes for entire populations.

We responded by going back in time to look at the model's foundational studies. We reviewed the six stages of change—pre-contemplation, contemplation, preparation, action, maintenance, and termination—and what each means for a theoretical patient.

We reflected, too, on how our work at Accolade applies the Stages of Change theory to improve the health of individuals and whole populations. By engaging individuals early—even in the pre-contemplation stage—and staying with them over time as they navigate solutions, we are able to create trust and influence care decisions that put people on the path to better health.

We invite you to read the whole blog here at Oliver Wyman Health: Change in Practice: Learning from Accolade.