Mayo Podcast: How To Navigate Health Care

With Jack Stoddard, Chief Operating Officer, Accolade

Accolade Chief Operating Officer Jack Stoddard recently joined Mayo Clinic’s Center For Innovation’s Transform podcast to discuss how Accolade helps consumers navigate the health system. Here is how they described the discussion:

We all want to have the customer experience of walking into someplace like Cheers, where everybody knows your name, and they’re always glad you came. But with the Health Care system the way it’s built, it can be a daunting task to navigate it alone, and when you are scared, sick, or confused, your not at your best for decision making. That’s where Accolade saw the opportunity for Family Health Assistants to fill the gap.

Listen to full podcast on Soundcloud.