It’s not just costs that are keeping HR benefits leaders awake at night. It’s retention, too. In fact, benefits decision makers and influencers at large employers say that keeping talent is their number one objective. Cost is their biggest challenge or concern.1
In a strong economy, and facing a skills shortage, HR has never felt more pressure to deliver what employees want. And with the growing influence of Millennials, what employees want – and increasingly expect – is a “productive, engaging, enjoyable work experience,” according to Deloitte’s 2017 Global Human Capital Trends report, based on a survey of 10,000 business and HR leaders worldwide.2 As a result, HR departments are rapidly embracing new digital capabilities designed to empower employees to work more productively, develop skills, and thrive in their careers.
Employee benefits are front and center in this effort. HR benefits leaders are facing the reality that PDFs and portals are no longer enough. Static web pages are no longer enough. And 1-800 help will no longer suffice. To make an impact on the health, happiness and well-being of employees, HR needs to deliver more than a health benefits plan; they need to deliver an experience – a compelling, personalized, connected and intuitive experience that engages individuals in their health, their care and in their jobs.
The path to that experience is technology. Employers that embrace technology and combine it with compassionate human support are able to provide a health benefits experience that not only engages employees but also delights them – while bending the cost curve.
Join Accolade and Ovia Health for a discussion about how technology can deliver a seamless and more personalized employee health and benefits experience.
1 EBN healthcare benefits research study conducted June 2017 with 300 HR benefits leaders and influencers of large employers
2 Deloitte 2017 Global Human Capital Trends: Rewriting the Rules for the Digital Age