Back pain costs your employees and the business.
Chronic back pain – it’s a scourge in the workplace, taking a toll on employee well-being and productivity, and the company’s bottom line, too. Eighty-five percent of people will experience back pain at some point in their lives, and the aggregated cost to employers is staggering. Direct annual healthcare spending related to lower back pain is estimated between $50 billion and $91 billion annually in the US. Add in the cost of lost employee productivity and the amount skyrockets to $635 billion.¹
What’s the answer? For many organizations, it’s a Centers of Excellence (CoE) Strategy.
Physical therapy, lumbar support pillows, standing desks and ibuprofen – your employees have likely tried all sorts of strategies in the quest for pain relief. As a last resort, some of them decide to brave spine surgery. It’s a good thing your team has just put in place a CoE benefit precisely for this need.
A CoE promises high quality care at a bundled rate, with no co-pay for employees. Nearly 50% of large employers already use CoEs for managing complex orthopedic procedures (knee, hip, and spine), and another 25% are considering adopting the strategy in 2020-2021.² Employer use of CoEs for a variety of complex and costly services – orthopedic surgery, transplants, bariatric surgery, fertility, and other procedures as well – will increase to nearly 90% in 2019.³ What could be better than the promise of better outcomes at lower cost?
But your CoE strategy might fall short.
Unfortunately, to make your CoE strategy live up to its promise, you will need to overcome some challenges, including:
Personalized advocacy addresses these challenges head on.
Accolade personalized advocacy optimizes the effectiveness of a CoE strategy. With a people plus technology approach, Accolade personalized advocacy addresses the gaps that HR teams and CoE programs alone can’t easily fill. Personalized advocacy:
The result? Better experiences and outcomes, and cost savings for both employees and employers. Learn more about how personalized advocacy works and improves health and financial outcomes: read the whitepaper.
And now we’re taking personalized advocacy and CoE integration to the next level.
As recently announced, Accolade and Health Design Plus (HDP) are working together to combine their respective personalized advocacy and Centers of Excellence solutions – bringing even greater value in patient outcomes, satisfaction and employer and member cost savings. HDP works in partnership with the Pacific Business Group on Health (PBGH) to offer the Employers Centers of Excellence Network (ECEN) – a CoE program that features elite medical centers and surgeons from across the country in the areas of oncology and surgery – for joint replacement, bariatric, spine and cardiac conditions. Read about some of our shared employer results in Harvard Business Review.
¹Haiou Yang, PhD, Scott Haldeman, DC, MD, PhD, FRCPC, Ming-Lun Lu, PhD,c and Dean Baker, MD, MPH, (2016 Aug 25), Low Back Pain Prevalence and Related Workplace Psychosocial Risk Factors: A Study Using Data From the 2010 National Health Interview Survey. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5530370/.
² Large Employers’ 2019 Health Care Strategy and Plan Design Survey, NBGH, https://www.businessgrouphealth.org/benchmarking/survey-reports/surveys-of-large-employers/